Public Awareness & Counter-Terrorism

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Project summary

The project is a commissioned report for the National Counter-Terrorism and Security Office (NaCTSO). The study underpinning this briefing evaluated training provided by NaCTSO to the public. The evaluation was conducted using survey data collected among people who had undertaken the training, semi-structured interviews with NaCTSO staff and counter-terrorism professionals, and documentary analysis of counter-terrorism campaigns.

NaCTSO is responsible for the Protect and Prepare pillars of the UK government’s counter-terrorism strategy. Together with the National Protective Security Authority (NPSA), NaCTSO has sought to encourage vigilance on the part of the public and the reporting of suspicious behaviour in publicly accessible locations. There has been a focus on crowded places, as these are particularly vulnerable to terrorist attack. Martyn’s Law – which requires certain locations and events to consider and mitigate the risk of terrorism – will require more stakeholders to demonstrate that they have taken appropriate and proportionate counter-terrorism measures.

The training discussed in this policy briefing is intended to support these measures. It sought to remedy some of the weaknesses of public awareness campaigns of the past, which sometimes had the unintended impact of presenting entire communities as suspicious, usually on the grounds of ethnicity and/or religion.

Full project title

Unintended Consequences: Identifying the Impact of NaCTSO Public-Facing Products and Campaigns

Project team

Project highlights

Findings from the above research have been presented and  disseminated as follows:

  • Via NaCTSO partners cross-government including to the Home Office, Counter Terrorism Policing, City of London (National Disruptive Effects Unit) and National Protective Security Authority (NPSA).
  • Via NaCTSO partners to the Counter-Terrorism and Security network at an annual CPD conference (November 2023).
  • Via the authors to NaCTSO and wider stakeholders (April 2023).
  • Via the authors to the Research Centre for Crime and Policing Seminar Series,
    Northumbria University. November 2024.
    Dresser, P., Rowe, M., and Harding, J. ‘Extending the Suspect Community Thesis: Counter-Terrorism and the Consequences for wider Minority Groups’. Research Centre for Crime and Policing Seminar Series: Policing Diverse Communities: Lessons, Challenges, and Implications. Northumbria University. November 2024.
  • And;
    Dresser, P., Rowe, M., and Harding, J. (2023). ‘Identifying the Impact of NaCTSO Public-Facing Products and Campaigns’. Centre for Crime and Policing Seminar Series, (rescheduled to) April, 2024.
 
Presented via the lead author at  ‘Counter-Terrorism Preparedness Workshop’, Bournemouth University, June 2025.
 
A report for The Centre for Crime and Policing Policy Brief (April 2025 on ‘(Unintended) Consequences of Counter-Terrorism Training and Public Vigilance Campaigns on Minority Groups’.

An article in Critical Studies on Terrorism (March 2025) ‘Unintended Consequences of Public-Facing Counter-Terrorism Training and Vigilance Campaigns on Minority Groups’. Critical Studies on Terrorism.

Partners and Sponsors

Project classification

Unintended Consequences is a Social Sciences project. It belongs to the following research cluster:

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